FactorLogic Technologies Private Limited ("FactorLogic", "we", "us", or "our") is committed to protecting the privacy of individuals who visit our website and interact with our services. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.
1. Information We Collect
We may collect the following types of information:
- Contact information — name, email address, company name, and any message content you submit through our website contact form.
- Usage data — information about how you interact with our website, including pages visited, time spent, and referring URLs, collected via standard web analytics tools.
- Communications — records of any correspondence between you and FactorLogic.
2. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and schedule conversations with prospective clients
- Provide and improve our services
- Understand how our website is used and improve its content and functionality
- Comply with applicable legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Legal Basis for Processing
We process your personal information on the basis of your consent (where you have provided it), our legitimate interests in operating and improving our business, and compliance with legal obligations where applicable.
4. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for a period of up to 24 months unless you request earlier deletion.
5. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and collect usage data. You can control cookie settings through your browser. Disabling cookies may affect certain website functionality.
6. Third-Party Services
Our website may use third-party services such as web analytics providers. These services may collect information about your use of our website in accordance with their own privacy policies. We do not control these third parties and encourage you to review their policies.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict our processing of your information
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at info@factorlogic.co.in.
8. Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at info@factorlogic.co.in.